Mary´s profile

Reviews (2)


Excellent service

After some tedious research to find a double bed suitable for our tall son, I chose the Tatsuma bed and Anesi mattress from Habitat . (Good for a tall one because their double bed/mattress is continental size so 200cm rather than 190cm long.) I ordered online and was given two different lead times for delivery: 10-14 days for the bed, 4 weeks for the mattress which would have been fine. Ordered on February 17th, called by Customer Service a few days later, delivery arranged for BOTH items on February 27th so 10 days exactly. Delivery date confirmed again by automated phone message and letter. Only minor slip, I was not called the day before with a 4 hour delivery time slot so I called them. Delivery men rang on the day and gave me a more precise time slot. Arrived within that time, the pair were very helpful and carried the mattress and bed frame 3 flights of narrow stairs. Husband and I put the bed together quickly and easily following the instructions. Now just waiting the return of said son to try it out.... Excellent service and think the bed and mattress will be too.

03 March 2014

Reply from Habitat

Hi Mary,

Thank you so much for reviewing your experience with Habitat; it's great to see we were able to meet your expectations with both the delivery and the item.

I hope your son is enjoying the Tatsuma and that you trust us to make shopping easy for you!

Kind Regards,


Excellent service and price - once again

I've bought several products from Beauty Bay over the last year and every time price and service has been excellent. Last item was purchased early on Thursday morning and arrived on Friday morning - free post. What's not to be very happy with?

Mary´s profile

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United Kingdom