Epari Bikrant´s profile

Reviews (2)

Fragrancedirect

Amazing product at low price and on time delivery..

Ordered products for my wife and received them within 2 days and products were as described. Best online shop for me and my wife....

David Shuttle

Fantastic and on time delivery

Ordered the product to gift to my wife on valentine day. It arrived on the day, and she is quite surprised and happy. Loved the crystal pendant. Only drawback is the delivery charges which is quite high. And there was no gift pack as well for which i have to spend another 5pounds if i wished for that.

Overall satisfied with product which made my day and my wife's as well.

18 February 2013

Reply from David Shuttle

Dear Bikrant Epari,

Thank you for taking the time to review the service we provided you on your last order. I am very pleased to hear that the order has been received safely and on time.

Due to the high value nature and fragility of the goods, security of your shipment is paramount and while I appreciate that the postage charges can be high, it is necessary to ensure security and protection of your goods in transit.

We endeavour to provide a 5 star service to all of our customers and apologise that we have not lived up to your expectations on this occasion. Should you have any further questions or issues please do not hesitate to contact me on 01494 670961 or enquiries@davidshuttle.com Mon Fri, 09.30-17.30.

Kindest Regards,

Lauren McNeil

Website Customer Services

Epari Bikrant´s profile

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Epari Bikrant
Reviewer
Male, 1983
Nottingham, United States

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