Victoria Plumb

Easy to use site, prompt delivery however problem with product descriptions

The site is very user friendly and easy to use. Able to find and buy products efficiently. However I ordered a sink whereby it recommended a tap which was also ordered. However the tap waste system did not fit the sink. Therefore had to re-order the correct item at an additional cost. It would be helpful if only the correct taps to match the sink are listed or a note to say that a different waste unit will be needed and recommended to purchase.

18 February 2013

Reply from www.victoriaplumb.com

Dear Dee P

Thank you for your comments, a customer service representative will contact you to discuss these.

Kind Regards
Victoria Plumb Customer Service Department