Jane Ralphs´ profile

Reviews (1)


Missing item

Ordered French manicure set (red carpet ) there was two items missing from the box I called customer services he informed me that I needed to send it back for a full replacement an that he would e mail all that I need to to return the item still waiting 7 days later for that email

19 February 2013

Reply from BeautyBay.com

Hi Jane,

Thanks for your feedback.

I can confirm that an email was sent to you on the 11th February to help resolve this. Please can you check and junk or spam folders to see that the email has not been filtered there? Customer services will also resend the email to you today.

Kind regards,

The BeautyBay.com Team

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Jane Ralphs
United Kingdom