I ordered stuff for Christmas Presents & when they didn't arrive within an order I emailed... and then emailed again..and again AND AGAIN!! I have NEVER recieved a reply, even after writing via Snail Mail to find out where the missing items that I have ALREADY PAID FOR are!! I am now trying to find out the contact details for the managing director as I feel this is an appalling way to treat a regular customer! I have never had this problem before & I have been very pleased with my orders in the past. Extremely disappointed & would warn others not to buy until they have sorted out their customer services (a phone number to actually speak to someone would be helpful!!)
Tulsi Keshwala found this review useful
My phone was very old and most sites wouldn't even give me a price for it but Mazuma did & the process was so easy. The postal pack came the next day, I was kept informed via email & after I had sent my handset the money was in my bank account THE NEXT DAY!! Excellent service... HIGHLY RECOMMENDED!!
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