Janne Carlsen´s profile

Reviews (1)


A bit stressed!

Hello , me and my doughter are going to london to see one direction the 23 of february , the evening show . Its now 5 days until the concert and you have asked me to change my adress since we are leaving in 2 days. And i havedone it, but now i got an email from you sayng that my new adress is the old one ! and i changed it to the hotell in london . I have e mailed you again about this but not get any answer. please anwer me so that the wright adress can be registrated on the wright place at your company . cause i went to my accont and the wright adress in london was written there ,but you sent me an uppdate at the old one . confused and stressed.

19 February 2013

Reply from Viagogo

Hi Janne,

We can confirm that your tickets will be sent to the address you have provided in London.

Please make sure that someone will be able to sign for the delivery or if its a hotel address that they are aware you will be expecting a package so they can sign on your behalf.

Thanks, and enjoy the event!
The viagogo team!

Janne Carlsen´s profile

profile image of Janne Carlsen
Janne Carlsen
United Kingdom