When booking my insurance I had a few questions...luckily there was a Live Chat host. So I posed my questions and sat back and waited for a reply...3 days i got a response.
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We would like to apologise for the inconvenience this caused you.
Please note that we'll investigate and try and find out what has gone wrong here. If a similar issue does happen in the future then please contact us at customerservices@essentialtravel.co.uk and we'll be able to help.
Kind regards,
Essential Travel