They have nice prices, even if you could find cheaper in the UK, On the phone, they are not speeking traditional bbc-english, a little bit hard to understand for foreigners.
And if they haven't got what you need, conversation suddenly becomes awkward.
They should have called me back on one occasion, but they didn't.
Delivery, however, was perfect, so was the ordered item.
Will I buy from them again? Maybe, if the price is right.
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