Absolutely perfect service with lots of very helpful live help, particular thanks to Catherine Corless who was totally professional, patient and really friendly. I totally recommend this service.
Just had my second experience of live help on Parcel2Go, this time by Tom and again absolutely brilliant, just saved me a lot of time and money. Big thanks Tom
My medium sized envelope 30 x 2 x 21 cm and weighing 100 grams was refused as a large envelope. The contents, 2 small piece of fabric felt costing £1.80 and although it was to be sent recorded signed for I was told it was too big to go through a letterbox, although I had no trouble doing so???? They wanted £3.15 for a parcel service instead of £2.15 for an envelope. I refused to pay and sourced another service "[external reference]" for £2.75.
Royal Mail has no shame, they offer a totally shambolic service for premium prices and I'm sick and tired of the amount of times I've had to ring them for all the same reasons that people are writing here; lost and damaged parcels, undelivered mail, impossible to communicate with, etc....... Do we really have to put up with this? NO we do not - check [external reference] who offer a fabulous service for items up to 2 kg and that costs £3.99 and for the smallest of items refer to [external reference] as above.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.