Absolutely perfect service with lots of very helpful live help, particular thanks to Catherine Corless who was totally professional, patient and really friendly. I totally recommend this service.
Just had my second experience of live help on Parcel2Go, this time by Tom and again absolutely brilliant, just saved me a lot of time and money. Big thanks Tom
My medium sized envelope 30 x 2 x 21 cm and weighing 100 grams was refused as a large envelope. The contents, 2 small piece of fabric felt costing £1.80 and although it was to be sent recorded signed for I was told it was too big to go through a letterbox, although I had no trouble doing so???? They wanted £3.15 for a parcel service instead of £2.15 for an envelope. I refused to pay and sourced another service "My Herms" for £2.75.
Royal Mail has no shame, they offer a totally shambolic service for premium prices and I'm sick and tired of the amount of times I've had to ring them for all the same reasons that people are writing here; lost and damaged parcels, undelivered mail, impossible to communicate with, etc....... Do we really have to put up with this? NO we do not - check Collect + who offer a fabulous service for items up to 2 kg and that costs £3.99 and for the smallest of items refer to My Herms as above.
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