MD Marx´s profile

Reviews (2)

Pixmania

Company is run by morons.

Ordered a Samsung TV. Came with no UK power cable. Has taken 3 weeks to get them to send me a handful of crappy adaptors, when I've asked them to send the cable. I'd never use them again.

Update 08/01/13: Heard from a very friendly lady representative of Pixmania, who promised to sort it out. In the meantime, have received even more adaptors and while i have yet again explained it to the Rep (who promised to do something) - I still haven't got a UK cable for the TV. Thinking of reporting this to the Trading Standards office as a breach of contract and the appropriate Electrical safety Standards.......

12 December 2012

Reply from www.pixmania.co.uk

Hello,

Thank you for your review.
I am sorry if you did not receive a UK power cable with your Samsung TV and that you felt that this problem was not acknowledged by our after customer care agents.
We try to ensure that all products are received complete and that you questions are responded to clearly and accurately.
I urge you to contact me on emma@pixmania.com with your order details so that I may help you resolve this situation immediately.
Kind Regards
Emma
Pixmania Mediator

GameSeek

5 Stars for being so damned helpful

Had a problem with a Joystick I bought from Gameseek about 18 months ago. Contacted manufacturer - 'not my problem mate'. Had a few exchanges with them (and to be fair they were correct), but advice was general. Went to Gameseek and voila! No hesitation, send it back to us & we'll sort it for you. Couldn't be more helpful. Top marks, guys ;-)

MD Marx´s profile

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MD Marx
Reviewer
Male
United Kingdom

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