I am very far from computer literate but found the ordering process straightforward. I had no prior experience of this company so wanted to keep track of my purchase and had difficulty of following this on line (probably my ignorance) so I phoned them . The call was answered promptly and efficiently. I was told the product had been handed to the delivery firm who normally delivered the following day, in actual fact it took a day longer. I would have no reservation about using them again.
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