We travel to Turkey at least 6 times a year (12 transfers reqd). We transfer from Izmir airport to Didim, Altinkum and have done for the past 6 years. I booked through clicktransfer for the first time for all of this year back in Oct 13. Our first transfer was due Jan 14. Knowing how unreliable a lot of Turkish companies are I actually rang clicktransfers to CONFIRM the transfer company would be there - he reassured me there would be no problem. Having stood outside Izmir airport for 20 mins I rang the shuttle company. The person who answered said they had no transfers that day. When I questioned him further he said it had not been confirmed (liar!). He said he would get back to me. After 30mins I rang again - no answer - nor did he answer the next 20 times I rang. So here is my wife and I stuck at Izmir airport now at 2330 hrs - totally let down!!! I rented a car as this was the cheapest option at £180!! I got on to clicktransfers who immediately said did I not read the small print that says they have no responsibility. I was not very happy as you can imagine. Clicktransfers offered a goodwill gesture of £50. Having given him my bank details back in January I still haven't received a penny despite numerous emails that they have totally ignored. I have demanded my money back for all the transfers I had made for this year. I have received this money. my advice DO NOT USE THIS UNSCRUPULOUS COMPANY!!! Seems to be a husband n wife team working from home with no knowledge of whom they are dealing with out on the ground. ABSOLUTELY APPALLING way to do business!!!!!!!! Would love to meet him face to face at some time. The stress he caused by being a 'two bit' business. Back to A2B and Resorthoppa at least they respond and get the transfer to you.
Have had to replace mine 3 times now. Last 2 times had a plumber in to do it. This time did it myself n saved £100. Instructions were good and easy to follow. Most difficult was replacing rubber 'O' ring which is not easy to extract even with crochet needle. Having checked previous boxes found the untouched new 'O' rings meaning the plumbers had not replaced it over the years, which is very unprofessional!! Was expecting delivery at least 5 days after ordering - was at my door the next day. Brilliant. Also, this was the cheapest price anywhere I could find. Well done guys.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.