FloraQueen

Appalling - took my money and did not deliver the flowers. No phone number to call!

I ordered a delivery for (rather expensive) flowers for Valentines day to go to an address in Belgium. The flowers were not delivered on the day or on the following day. As a result I emailed (they dont have a telephone number!) requesting a refund. I received no reply until 3 days later when I received a 'reply' completely ignoring my previous message and stating that the address was wrong. Now given that the address was exactly the same address I had provided them with for a previous successful delivery this seems a little strange to put it mildly. So $45 paid in return for which... no flowers delivered, no response to a refund request, impossible to speak to someone as they have no phone number and they send an email 4 days after the flowers were due for delivery saying a building they have previously delivered to does not exist. Draw your own conclusions...