I ordered a delivery for (rather expensive) flowers for Valentines day to go to an address in Belgium. The flowers were not delivered on the day or on the following day. As a result I emailed (they dont have a telephone number!) requesting a refund. I received no reply until 3 days later when I received a 'reply' completely ignoring my previous message and stating that the address was wrong. Now given that the address was exactly the same address I had provided them with for a previous successful delivery this seems a little strange to put it mildly. So $45 paid in return for which... no flowers delivered, no response to a refund request, impossible to speak to someone as they have no phone number and they send an email 4 days after the flowers were due for delivery saying a building they have previously delivered to does not exist. Draw your own conclusions...
Rico H. found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.