Chris Douch´s profile

Reviews (1)

Sales@Moonpig.com

Awful - do not deliver and will not respond to emails

Terrible company with no customer service at all. Ordered card and flowers for my wife as I was away for Valentines day week on a training course. Was aware there would be a huge demand so ordered back in January. Delivery was not made and card was still printing on the 14th. When I tried to contact them (a number of times) they did not respond. Money was taken from my account in January and despite numerous requests, has not been refunded.

We later found that the package had been delivered to my wife's place of work after they had closed for the day and she had left for the weekend! Awful service - avoid!

Chris Douch´s profile

profile image of Chris Douch
Chris Douch
Reviewer
1986
United Kingdom

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