I hate online ordering but this was a breeze. And as for service - top notch! You get a date and a time slot. The delivery lads rang us to let us know expected arrival time and also rang when they ran into a delay on the road - but still got here earlier than anticiapted. And they didn't just drop the bed off and go, they assembled it (much more quickly than we would have done I'm sure) and even put the mattress on it for us which was a great help as we have a tempur which weighs a tonne! I have to say fantastic all round and I love the bed to boot!!
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