Menkind

Really unhappy

My first experience ordering with menkind and the remote control candles came without a remote control! There was also a missing battery cover on the bottom of the candle. I have to now go out of my way to print off a return label and take it to a shop! Not happy! It should be picked up when a replacement is sent .

28 February 2013

Reply from Menkind

Dear Fern

We are sorry to hear that your product was missing its remote control and battery cover. We take such issues very seriously and are investigating this with our dispatchers. In the meantime, we understand that customer services has been in contact to orgasnise a return for a replacement.

Please accept our apologies for any inconvenience this has caused.

Kind regards

The Menkind Team