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Reviews (1)

Mr. Delight

I've payed my order, so I want my order

I've been waiting my order for a month, and I have payed 145 euros from my bank. They have answered me that they want 2 photographs of my credit card (both sides, covering the last 4 numbers of the positive side and all the numbers, except the 3 last of the other side with my signature... ) reason: We have held your order for you because you paid via credit card. To
avoid the risk for both of us, would you please kindly send us the
photos about the two sides of your Credit card? (etc)
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I wanted to refund my order and at last, they have returned my money back!! They have answered all my mails. I found a bit strange they wanted photos of my credit card (with covered numbers) but they aren't scam!

20 February 2013

Reply from Linkdelight Co., Ltd.

We are so sad that you leave us a negative feedback.Please kindly note we just need the picture to protect the benefit for both of us as there is some bad customer who stole other member's credit card to buy the items,when he gets the parcel,he charges back the money.Hope you can kindly understand.You can cover the key words.It won't have any bad affect to you.Your kindly cooperation and understanding will be highly appreciated.We will arange shipment for you as soon as possible once we get your photos confirmation.If you still don't want to send it to us,please kindly confirm back to us.Then we will pass your refund to our credit card company.Is this ok for you?Please kindly note feedback is not a good way to solve problem and we would like to solve problem friendly for you.Kindly please help to revise the feedback to positive for us.Your support will be highly appreciated.Look forward to your early reply.Thanks!

Roser Iscariot´s profile

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Roser Iscariot
Reviewer
1966
Barcelona, Spain

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