Many other reviews comment on the excellent delivery; my experience was very different. I ordered the stools on Monday and waited in for delivery, as advised, the next day. Nothing arrived, but I managed to rearrange a delivery for later that week, when again I could take time off to receive them. A box duly arrived, heavily taped up and looking like it had previously been opened. That evening, I started unpacking the contents to find white stools inside (I'd ordered black, and the carton said black). I had then to arrange another delivery for a further day to swap them over. So 8 days after ordering, three days of which I stayed home for deliveries, I had my stools. Which are OK. Shame about the incompetent despatch department. It would have been cheaper to drive to Birmingham to collect them myself.
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