Nice idea and cash for old phones is great. Personally I found the online system troublesome, logins not working, password reseting was the same.
Online support was kinda crummy and I felt like I was talking to a machine who had no real ability to help. My phone was sent in mint condition, and then a crack appeared somewhere, I had no real comeback and I wasn't able to view a picture of the crack. That said I did not have to use them.
Payment is coming in 2 days. Personally I would not use this service again, try an shop around I did not and I suffered for it, all in all about an hour of messing around with emails and there system, not worth the hassle for €30 odd euro.
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