Niall Flynn´s profile

Reviews (1)

Envirofone

Good system, but very poor support and online setup

Nice idea and cash for old phones is great. Personally I found the online system troublesome, logins not working, password reseting was the same.

Online support was kinda crummy and I felt like I was talking to a machine who had no real ability to help. My phone was sent in mint condition, and then a crack appeared somewhere, I had no real comeback and I wasn't able to view a picture of the crack. That said I did not have to use them.

Payment is coming in 2 days. Personally I would not use this service again, try an shop around I did not and I suffered for it, all in all about an hour of messing around with emails and there system, not worth the hassle for €30 odd euro.

20 February 2013

Reply from Eazyfone Ltd

Hi Niall

Thank you for your review.

We are sorry that your experience of our online chat system was not sufficient. We will look over all the correspondence from you to see if there is anything we can improve from.

Unfortunately your phone did arrive with a cracked back which is why we couldn't offer you the full value. This is a very common fault with the iPhone 3 series and is caused by repeated pressure being put on the phone from the charger port.

Thanks Envirofone

Niall Flynn´s profile

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Niall Flynn
Reviewer
1983
Dublin, United Kingdom

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