Craig Hogan´s profile

Reviews (1)

DPD UK

very disappointed

I have been home all day today, with a delivery slot of 1244-1344.
At about 1pm I went outside the front of my house to wash the car, when I came in to my surprise an email received at 13:15 saying "there was no one available to sign for the order at the address below."
?????
We live on a fairly quiet street, so I am guessing either the dpd driver coasted down the road in stealth mode, waited for by back to be turned and snuck past, or maybe he didn't drive past at all?
No card left, no delivery, wasted day off work.... very disappointed, I will not be buying from companies that use dpd in the future.

//craig


Have tried to have the package redelivered, the dpd site says the package was delivered at 15:34 and signed for by someone that is not me???

Julian Eslick found this review useful

22 February 2013

Reply from DPD UK

Hi Craig,

Sorry to hear of the confusion with your delivery. I've replied to your email and it's good to see everything was resolved. Please don't hesitate to contact us via socialmedia@dpd.co.uk and we'll assist in any way we can.

Kind regards,

Andy.

Craig Hogan´s profile

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Craig Hogan
Reviewer
1977
United Kingdom

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