They made an appointment with me toup grade as I have been with them for a number of years, because my internet is so slow. we gave the a date. they sent us the new hub sent a text 2 days before installation. I had to have a day off work.they booked a time between 1300 & 1800. waited in. No one turned up, phoned the call centre at 18.30 they said the enginee may be delayed & will be with me. No phone call back No text so phone back & waited approx 45mins on phone to the call center tobe told sorry there is a fault on the line. phoned back next day said they had book me in at a time that I could not make thank god I cancelled the contract the call centre told me that they do not have a phone number for there engineers.can you believe that.after complaining they put the phone down on me twice.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook