Muriel Mccormack´s profile

Reviews (1)

BeautyBay.com

Disappiointed wrong size recieved and too long in recieving the correct size

Intial order received ok, but one product was small bottle when I had ordered and paid for the larger size. Returned as per instructions from BB however after weeks passed I had to phone and send proof of posting before BB posted out the correct size. Wouldn't use BB again.

20 February 2013

Reply from BeautyBay.com

Hi Muriel,

Thanks for your feedback.

I'm sorry to hear that you were sent a wrong item. Unfortunately in this case it seems that the returned item was not received by us which is why we will have required proof of postage.

I am sorry for the inconvenience caused to yourself with this order, and I have passed your comments on to our Customer Service team for review.

Kind regards,

The BeautyBay.com Team

Muriel Mccormack´s profile

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Muriel Mccormack
Reviewer
United Kingdom

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