Matthew Roberts´ profile

Reviews (1)

Black Sky Retail Ltd

TERRIBLE customer services and delivery

They may be very competitive price wise, BUT if you want a prompt and efficient delivery then DO NOT use deep-signal. It has been more than two weeks since I ordered and there is no sign of my product, worse still there is no customer service to assure me that it will ever be delivered!
I have been told that they are in the process of sorting out the customer services and delivery, but until they do, steer clear as you WILL be disappointed.
Dr Roberts

23 February 2013

Reply from deep-signal.com

Many thanks Matthew for your kind comments. We are always working hard to improve our service. Over the next few weeks we are implementing new systems, a customer service and sales contact number, 24 hour email response rate and faster delivery. We want to be 'clockwork'!

Matthew Roberts´ profile

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Matthew Roberts
Reviewer
United Kingdom

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