Web site worked well and was easy to navigate and use. Goods were well packed and, mostly, promptly delivered. What irritated was that when website says 'in stock' but that is not necessarily true. It means that their supplier has them in stock, though that may not always be case. I recently bought light switch that was 'in stock' and have still not received it as the supplier was not able to send one to Ocean. I am told it has now been sent so not able to meet the 3 to 7 day delivery advertised.
Ordered a basin and tap set. Both arrived promptly but decided that the tap was not quite what we wanted.
Refund was agreed straight away. You can order with confidence that if it's not right you can change or get a refund. That's important for web purchases.
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