Dave Jarvis´ profile

Reviews (1)

Trustpilot

My issue is not resolved

You dont know what your talking about resolved IT IS NOT

28 February 2014

Reply from Trustpilot

Hi Dave,

Thanks for taking the time to leave your review.

I can see that your review was reported for missing proof of purchase.
When a review is reported for missing proof of purchase, we always write to the user and ask them to provide us with documentation to verify their review. This could for example be a screenshot of an order confirmation email from the company, or a screenshot of a user logged in to their online account with the company. Other forms of documentation may be accepted, and we would always ask the user to send us what they have.

In your case, as we have not heard back from you within the 7 days period, we have removed the review. If you can provide documentation that you bought something from the company, we will of course reopen the investigation and restore your review.

I understand that this is a hassle, but it's the best way we can ensure that reviews are written by real customers. So I hope you can help us and other consumers by providing a proof of purchase.

You can read about what we look for in a proof of purchase here:
https://support.trustpilot.com/entries/25755528-What-do-you-look-for-in-a-proof-of-purchase-

I hope this helps explain what we're looking for, and if you have any questions please don't hesitate to reply to our email requesting the documentation.

We look forward to helping you get your review reinstated as soon as possible.

Best Regards,
Annalisa
Trustpilot

Dave Jarvis´ profile

profile image of Dave Jarvis
Dave Jarvis
Reviewer
Male, 1959
United Kingdom

About