Barbara Smith´s profile

Reviews (3)


If i could give them 0 stars, i would!

I ordered online with Pets at Home and i wish i never bothered! I had a bad experience last time i did, with parcelforce leaving it outside the front door for anyone to steal!

This time however, they never picked up the damn parcel! So now i have to wait for PAH to get in contact with them. I am SO angry! Will never ever shop with PAH online again. Better off going instore but i couldn't go this week so i had to order online.

Parcelforce, please just stop operating as a company. You suck!


Fab company, poor delivery

First time ordering from this company and i was impressed with the prices.
Not impressed with City Link at ALL. I am really sorry to say i shall not be ordering from you guys, until you change who delivers your products.
My order was a day late as it got mis sorted. You did very kindly give me my postage back as credit on my account.
I got my items this morning and the puppy cake mix has exploded all over my other items and i am not using it now its been opened for hygiene reasons plus a 1/4 of the mixture is gone. Just phoned them up and they are sending me a replacment via Royal Mail.
Thank you guys, i will be ordering from you once you aren't with City Link anymore! :) Your customer service is fab by the way

City Link

Don't use if you can

I ordered some dog food from VioVet last friday. I paid for next day delivery, going by their times etc, i should have got my parcel tuesday. I didn't, as it got mis sorted and went to a different depot! Idiots.
Just got it and i'm very annoyed. My puppy cake mix has exploded all over the new toy and dog food. I thought it was sand at first! Maybe the packaging wasn't quite right as i was expecting a box, but they shouldn't be handling things bad in the first place! Surpirsed they are still in business based on these reviews!

So hopefully, i can get a new puppy cake mix! Can't wait until VioVet change their delivery service!

Barbara Smith´s profile

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Barbara Smith
United Kingdom