I bought three lights in 2011. They are the "ice cube" style which require a tool to remove the cubes for cleaning. Six months after purchase I lost the tool for the table lamp and emailed to enquire if I could purchase a new one. Two days later I received a new one in the post free of charge!
Fast forward to this week, two years later, and I've lost the tool for the ceiling light (different size from the lamp) so I emailed the same person, Melissa F, and once again I am told that a new tool will be delivered this week. Cannot rate this service highly enough. And I still love the lights, they're very good quality and would purchase from Pagazzi again without hesitation. Highly recommended.
(And thanks again Melissa!)
Having had a terrible experience with another online florist, I was hesitant to repeat the mistake. However, interflora really provided a great service. The flowers were delivered on the right day and looked exactly like the photo on the website.
I would definitely recommend. I actually don't believe a lot of these negative reviews.
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