Isobel Lee´s profile

Reviews (1)

Terrible customer service

My order was dispatched 1 month ago but has never arrived. All my queries to Beauty Bay customer service have been met with automated responses "your parcel will arrive soon". I had paid extra for priority handling. Extremely disappointed.

Tam Ika found this review useful

22 February 2013

Reply from

Hi Isobel,

Thanks for your feedback.

I'm sorry to hear that your order has not arrived. Your message has been passed to our Customer Services and a member of the team will contact you directly to assist you with this.

Kind regards,

The Team

Isobel Lee´s profile

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Isobel Lee
Rome, United Kingdom