Richard Miller´s profile

Reviews (2)

Mazuma Mobile

Great company, very fast service.

I have used this company many times and every time the transaction goes smoothly. Would highly recommend to anyone.



Sold a working iphone 4s, offered £260 Then when they recieved it they said it did not pass their testing criteria (like so many reviews here) and its downgraded to £120! I rejected the offer at which point it said thanks and money in the post!! I then had to ring and after various promises of call you backs which never happened I eventually threatened then with legal action which then prompted a reply to which they tried to charge me £10 to return the phone to me! I agreed and they then agreed £7, then after 4 days still no phone so more phone calls and more promises until I eventually got the phone back. I have since sold it to a reputable company for the full price of £240 and surprisingly the phone all works and there are no problems!!!! DO NOT USE THIS COMPANY.

Charlotte, Brad Thomas Lancaster, Mike Ginman, Danielle Jay, Chowdary Cyand Brittany Hutchings found this review useful

20 February 2013

Reply from Bozowi

We are disappointed to hear you are unhappy with our service.

We can confirm that the device you sent us failed our testing criteria due to being water damaged. Most phones have a litmus indicator which turns red when exposed to liquid or high concentrations of moisture. Unfortunately, the indicator on your phone was red and indicated that it is water damaged.

Although water damaged phones may appear to work, they require extensive repair in order to be safely reused. As detailed on our website, we cannot accept water damaged phones we classify them as "Fails to meet Requirements (zero value)".

Devices with liquid damage may still have salvageable parts on them and offer a price based on an evaluation by our testers. So we offered you £120 for the device.

We always email an offer on the same day as we test the devices with an option to have the phone returned.

We never stated that your phone did not work and we evaluate every device by it's own merit on a individual basis.

Richard Miller´s profile

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Richard Miller
United Kingdom