Loved the service: really simplifies the PC building process for those who remain clueless about the guts and for those who know what they're doing but don't have the time.
Once the order was placed, I was constantly updated on the status of my box via e-mail, and the delivery was within the schedule they set, and a bit faster than I anticipated, too. I didn't have any problems with the order, so I can't vouch for their return and refund procedures, but everything else was excellent.
The only annoyance I found with PCSpecialist is their quoting system: you can't keep quotations for more than a few days. If you do, they disappear off the system and you have to rebuild your order from scratch. This, however, is a minor niggle with an otherwise excellent service.
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