Ordered an item from Home Decor last friday and was told it would be delivered on tuesday this week. Also was told when it shipped which was useful.
Then got another email to say what time it would be delivered and even the name of the driver.
Had an hour time slot on the tuesday and it duly arrived at that time.
Very impressive, why cant all courier companies do this so you dont need to wait in all day!
Would recommend this service to anyone!
Ordered 4 rolls of paper we liked. ok.
No indication of when it would be delievered.
We needed it by a certain day and then found out a few days before that it was discontinued and we would receive a refund. Odd that places like B&Q still had it as did the actual manufacturer.
Looked elsewhere and found what we wanted and cheaper and with notification of when it would be delivered and even at what time!
Was impressed at the ease of ordering and how we were informed of delivery date and time etc.
Only niggly thing was we were told wed be contacted at 7am to be told a more definitive delivery time, didnt expect a text and a phone call.
Delivery was planned for between 1 and 5, in the end the lorry turned up at 6.
Not a big deal and the drivers were polite and courteous.
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