Margaret Saunders´ profile

Reviews (2)

Very

Very - Great Service

I ordered several items on Thursday 7th March and was emailed to say 4 of the items had been despatched that day and would be with me Friday and that the other item a baby stroller should be delivered on Tuesday 12th March.

True to their word the first delivery was on Friday 8th and the stroller arrived on the 11th one day earlier than expected. All great items and happy especially as this was my first order with them. I would definately use them again.

Many thanks, Very

Firstbathrooms

Disappointing Service and l would never buy from again

Ordered Shower Tray, Shower Doors, Shower Side Panel, W.C. and Basin Taps on 10th January and was advised 5 days for delivery. Specific instructions were given concerning the shower tray as required Stonecast Shower Tray. When delivery eventually came a low loevel plastic tray arrived with a different shower side panel - l phoned and queried this to be told they hadnt got a stonecast one in so sent a different one. They then ordered me another one which arrived 7th Feb. - stonecast but still incorrect size. They arranged for a courier company to pick up the 2 Shower Trays on 8th Feb. and l asked the courier driver for the necessary paperwork to leave me for the collection - he advised that he only had his paperwork. The driver agreed to sign some paperwork for my proof of collection. I have emailed to find out whether they are in recieipt of the retuns on 18/02/13 after not being able to contact them by telephone only for no response whatsoever. Have now managed to contact them by telephone and they have agreed that they received them back on 11th Feb. but it can take 30 days for them to refund my money!!! WHAT A JOKE - IF YOU WANT A HASSLE FREE SERVICE DONT PURCHASE FROM FIRST BATHROOMS.

Margaret Saunders´ profile

profile image of Margaret Saunders
Margaret Saunders
Reviewer
1950
United Kingdom

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