The service is AWFUL.
This is how they arrange a delivery... they call you and give you a day between Monday and Friday as your date
Can you chose your own day Mon-Fri? No
Can they give you a time slot? No
Can they deliver Saturday - Sure but for a fee.. £97!!!!!!!
Only buy from here if you don't have a Monday to Friday job or you intend to take a whole day of holiday to wait for them at home.
I ordered lights for my whole house - over 20 in 4 different orders. These guys were brilliant. the whole team went out of their way to process my order in time for a next day delivery.
When the courier company misplaced a parcel, the customer service team at Online lighting tracked it down, kept me updated and delivered it within days.
I would recommend Online Lighting to anyone.
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