Jan Cockle´s profile

Reviews (2)

Niven & Joshua

Up market!

Items I ordered came in a lovely black box with protective packaging and delivered on time.

SerenataFlowers.com

NO CUSTOMER SERVICE!!

I used the above "company" as I wanted a next day delivery. I submitted the order and within in seconds realised that the address's postcode was incorrect.

I went back into the confirmation order page to edit this but guess what YOU CAN ONLY ALTER THE FIRST LINE OF THE ADDRESS NOT THE POSTCODE

So I immediatley sent and e-mail giving the correct postcode only to be told (via email)that I can't alter anything as the order had been dispatched. How crazy is that?

So now after numerous emails back and forth I can't establish what address they have been delivered to-as it certainly wasn't my friend.

***DO NOT USE THIS COMPANY THEY ARE NOT CUSTOMER FRIENDLY**

Yvonne Arnold found this review useful

Jan Cockle´s profile

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Jan Cockle
Reviewer
1958
United Kingdom

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