Avoid Hermes - they clearly do not give a damn and are not accountable. Package collected 26 January - now the 21 February and the package has not been delivered and appears to be missing.
Someone called 'Lou' who lied about a delivery (she claimed the item was refused and no longer required) made such a mess of delivery when we said we were going to complain she sent abusive and threatening text messages which included: "Perhaps you have mental problems? Thanks"; "Freak"; "If I lose my job due to your complaints I will send a letter to your address informing you of this with a letter of thanks..." (taken as an implied threat).
No wonder so many packages get damaged when Hermes employs malicious thugs.
About time 'My Hermes' were shut down - THIS COMPANY IS A DISGRACE.
Do not use Hermes or accept delivery from people who use them - THEY MAY THREATEN AND HARASS YOU IF YOU COMPLAIN. If you are lucky, they will only damage your package or make it disappear!
Dave found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook