Avoid Hermes - they clearly do not give a damn and are not accountable. Package collected 26 January - now the 21 February and the package has not been delivered and appears to be missing.
Someone called 'Lou' who lied about a delivery (she claimed the item was refused and no longer required) made such a mess of delivery when we said we were going to complain she sent abusive and threatening text messages which included: "Perhaps you have mental problems? Thanks"; "Freak"; "If I lose my job due to your complaints I will send a letter to your address informing you of this with a letter of thanks..." (taken as an implied threat).
No wonder so many packages get damaged when Hermes employs malicious thugs.
About time 'My Hermes' were shut down - THIS COMPANY IS A DISGRACE.
Do not use Hermes or accept delivery from people who use them - THEY MAY THREATEN AND HARASS YOU IF YOU COMPLAIN. If you are lucky, they will only damage your package or make it disappear!
Dave found this review useful
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