As overseas is our usual destination and we live in Australia, having a reliable source of current information about what is on offer in our destination is great. At Viator, we can read reviews from other travellers, see exactly what we get for our $, plus we can book and pay before we leave home. That way we're not having to worry about exchange rates. Viator also send me a reminder to print off my voucher a couple of days before we are leaving, I don't really need that, but it is nice customer service. Then when we have reached our destination, the Viator voucher is accepted without any issues. We've never had any difficulty from any vendors, whether is is the airport shuttles, city to city coach or a Beatles tribute show in Las Vegas. All went smoothly. I would recomend Viator and will continue to use it. They are a keeper!
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