The title says it all...
They have cancelled our experience day time after time...
We then had to pay £20 to extend the date range of the voucher, as they had cancelled that many times it had become void.
They then charged us another £20 to use the voucher on the weekend, we booked, and yet again, this was cancelled. No refund of the £20 was offered.
They then cancelled local location nearest to us, so instead of travelling 10 miles, the closest centre was now 100 miles away, and we couldn't use the voucher until next season.
Guess what.... Cancelled again.
Given up with them now, they requested more money to extend it again, through no fault of our own.
Useless company, and customer service. Would not reccomend to anyone.
After applying for a domain and webspace, the text activation was not sent to my phone, when talking to support they said it was my problem, and to contact my mobile phone supplier... I asked them to send it again, they would not, the customer service was rude and obviously dealing with numerous customers so was not paying any attention. The next day I contacted them again and they do nothing to help me get my account opened.
(After taking bank details)
Were happy to cancel my account immediately...
Final update, the hosting and uptime is a bright spark coming through the initial problems.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.