I was initially confused by the UK Rep telling me that there will be lots of security issues for sending money to Africa and will have to produce loads of docs. However, during my later call, a representative from their offshore location (India) proved to be very knowledgeable and helpful. He not only clarified everything, but also found out from their dealing branch if they would use any Intermediaries. I had the details of my own Intermediary Account, but no one was sure what their charges would be. He then confirmed that no Intermediaries would be used and so left my Intermediary details blank. In the end, it reached the destination within 2 working days and without any Intermediary Charges. Very satisfied.
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