I ordered 6 Fluorescent tubes. Great price couldn't be more pleased.... BUT.. because when I completed the online transaction the screen went back to the beginning I thought (small word ..BIG meaning) that my transaction had not worked when in fact it had. This village idiot then repeated the same transaction 3 times. On reading my emails I saw the order confirmation three times... heart sank. The following morning (as it was late one eveening when i placed my order) I rang the company, spoke to a very pleasant lady .. who called up my order and cancelled the two "extra" orders immediately and refunded my credit card. No fuss, no song and dance. Great company, wonderful products, excellent website. 10/10
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