Robert Dearnaley´s profile

Reviews (1)

Currencies Direct

Rather slow, but meaningfull.

Not to bad, but they was off with their timing about the transfer from one bank to another.
They said the transfer was complete, but it took another two days to find my money in the account.(another wasted journey to the bank)Rather

22 February 2013

Reply from Currencies Direct

Dear Robert,

Thank you for taking the time out to review our services. We are sorry to hear that your transaction took longer to complete than you hoped.

Currencies Direct always strive to have your payments in your beneficiary account as quickly as possible and whilst we do send your payments promptly, sometimes the payment may take longer than anticipated to show up in your beneficiary account. This could be for many reasons which are out of Currencies Direct’s control. We understand this can be frustrating and we can only apologise for the delay you encountered in receiving your funds. If you would like to discuss in more detail the reasons for your delay in receiving your funds, please contact us at review@currenciesdirect.com where a member of our team will be happy to help.

Robert Dearnaley´s profile

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Robert Dearnaley
Reviewer
United Kingdom

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