Hudson Reed had a good price on the towel warmer/ radiator and the product seems to be of very good quality. My bathroom is being rebuilt so I haven't had the towel warmer hooked up yet, but it is really beautiful and sturdy and I'm hoping it works as wonderfully as it looks. The first towel warmer arrived with one severely bent and damaged tube. When I notified Hudson Reed of this and sent photographs, the company arranged immediately for a replacement to be sent. I give very high marks for this customer service. The only thing I found disconcerting was no U.S. phone number and no easy to find email contact into. The email is there if you look around the website but it is not prominent. My experience with Hudson Reed, including quality product and great customer service, has been entirely positivel
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