If an item you order is not available, advise, do not send an alternative but cheaper version expecting the end user accept it, especially when the item is available from other retailers. Your response, when you phoned was, that the item is no longer available from your supplier, which i have now checked and it is available from other retailers but there are also lots of the cheaper version readily available as well, it I believe was a con and has left a very bad taste,
The Item ordered was Optrex Actimist Eye Spray and the item suppled was Optrex Actimist 2 in 1 eye spray, a much cheaper alternative!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.