Chris Farrell´s profile

Reviews (1)


went from 5stars to 2 stars and may not use them again

placed order 31/12/12 waited over 6 weeks for my glasses and i feel i would of waited longer for them if i wouldn't of emailed them. Then when i do received them the lenses are different shapes, the nose peace is not fitted to lenes correctly and they don't sit on face evenly. very unhappy

22 February 2013

Reply from

Dear Mr. Farrell,

Thank you for your feedback.

We are extremely sorry that you are not happy with your purchase and decided to give us 2 stars instead of 5. The ordered has been delayed only because the failed the quality checks and we made the glasses all over again, in spite of that if we have failed to satisfy your requirement we apologize for that.

Please send the glasses back and we will process the refund including the return postage, also if you could allow us, we would like to re-do the glasses and make sure that you are happy with your custom as we are serious about the quality of glasses and will also take this up with the concerned department once we get the glasses back.


Chris Farrell´s profile

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Chris Farrell
United Kingdom