I bought my first Back Friend at least 15 years ago and it has been on my car seat constantly since, becoming rather tatty, though still useable. I ordered a new one on-line(easy) and it was delivered within 48 hours, undamaged, and now in my car. Great product and no hassle (unlike some on-line purchases!!)
Sam Kakuji was efficient, friendly and helpful, making the process less of a hassle. She kept us fully informed. Letters and other communications were admirably clear and well-written, with correct use of grammar and punctuation, which we oldies appreciate!
I would definitely use Key Retirement Solutions again. Sam is a great asset to you!
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