John Holt´s profile

Reviews (3)

Ikon M LTD

Couldn't fulfil the order

Bought some copies of FLOS glass light fittings but Ikon M said that on arrival from their Chinese supplier the quality wasn't good enough to sell. Offered a choice of refund or a higher value by credit note which was OK although I'd rather had had my lights!

Repaircare.co.uk

Prompt and polite, but had to come back

It's a good service, once the automated booking had been transferred to the local repair company they contacted me promptly, offered to come a day earlier and the Bulgarian engineer was punctual, polite, knowledgeable and very helpful. He fixed the dishwasher without any new parts and it worked for three more days before I had to call them back.

I'd still use the company again.

23 May 2013

Reply from Repaircare

Dear Mr Holt
Thank you for your feedback and the comments regarding our engineer. In order to cause minimal disruption to our customers and ensure your appliance is restored to working order as soon as possible, our engineers will try and repair the appliance on the initial visit. This isn’t always possible as parts often need replacing. Our warehouse holds the largest range of parts throughout the entire country, meaning that any further delays are often minimal. Thank you again for your review.

Olotels.com

Cheap, but unreliable

Often Olotels has the cheapest price on comparison sites - but the actual price they display for your purchase will vary according to the links you click to get to them. Through cashback sites like Quidco, for example, Olotels will automatically inflate the price of the room so you pay more and the cashback discount is effectively worthless.

Also, always check with the hotel you're booking that they've received the Olotels reservation in their own system, saves disappointment.

02 April 2013

Reply from Olotels.com

Dear Mr. John Holt,

We thank you for your comments!

We hereby inform you that Olotels.com has it's own loyalty program called Oloclub, that allows our customers to acquire loyalty € for reservations made on www.olotels.com . The customer can then reserve a hotel using the amount of € either to take advantage of a reduction, or to pay the reservation entirely.

Please note that the offers on our website, are prepaid bookings meaning that the hotels are aware of them, but they have to receive the confirmations with the names of the customers.

For any other information, please feel free to contact us by e-mail or by phone.

Olotels.com team

John Holt´s profile

profile image of John Holt
John Holt
Reviewer
Male, 1953
London, United States

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