Bought some copies of FLOS glass light fittings but Ikon M said that on arrival from their Chinese supplier the quality wasn't good enough to sell. Offered a choice of refund or a higher value by credit note which was OK although I'd rather had had my lights!
It's a good service, once the automated booking had been transferred to the local repair company they contacted me promptly, offered to come a day earlier and the Bulgarian engineer was punctual, polite, knowledgeable and very helpful. He fixed the dishwasher without any new parts and it worked for three more days before I had to call them back.
I'd still use the company again.
Often Olotels has the cheapest price on comparison sites - but the actual price they display for your purchase will vary according to the links you click to get to them. Through cashback sites like Quidco, for example, Olotels will automatically inflate the price of the room so you pay more and the cashback discount is effectively worthless.
Also, always check with the hotel you're booking that they've received the Olotels reservation in their own system, saves disappointment.
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