Steve J Herbert´s profile

Reviews (3)

Bozowi

wouldnt deal again

when scrolling down to find their testing criteria it doesn't mention anything about if the phones locked to a certain network they will offer you less money,i rang them and was told theres another area that explains the testing criteria and its on there . why not put it in the first bit on testing criteria and it would save hassle? I have lost £25 on this deal and will never deal with you again

Angela found this review useful

18 March 2013

Reply from Bozowi

Dear Steve,

thanks for your review. All customer feedback is very important to us. We’re confused as to how you may have missed the terms and conditions that state we may offer a revised price if your device is locked to a particular network, as they are available to view three times on the page where you tell us which device you want to recycle. We ensure the testing criteria are listed under both New, Working and Non-Working Phone headings, so whichever one applies you’ll be able to see and read the criteria when you tell us which device you want to send to us.

In addition, The same information is also available here:

http://www.bozowi.co.uk/terms.html

and also here

http://www.bozowi.co.uk/testing_criteria.html

We’re sorry that you missed this information, but we try to ensure the criteria are clear for all our customers, but unfortunately as you can appreciate we have no way of ensuring our customers have read all the criteria in their entirety.

We hope you consider coming back to Bozowi in the future.

Gadget Panda

Cheers

All gone through now cheers?i never received an email to tell me it had gone in my account like last time

22 February 2013

Reply from Gadget Panda Ltd

Thanks Steve.

Steve J Herbert´s profile

profile image of Steve J Herbert
Steve J Herbert
Reviewer
Male, 1968
Penzance, United Kingdom

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