I ordered a pair of floor lamps. They arrived swiftly. Although very handsome, well made and good value, they did not appear at all like on the internet site (they were 'black chrome': appearing black on the internet but chrome in most ordinary light). After a bit of toing and froing, Worldstores agreed to return and refund them. But on the day set aside for the collection no one appeared to pick them up, nor have they responded to my email requesting a collection the next day. So I am now having to chase them up. So far not a trust issue, but a hassle nonetheless.
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