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Reviews (1)

Worldstores

Good product but did not appear as on internet and problems with returning it.

I ordered a pair of floor lamps. They arrived swiftly. Although very handsome, well made and good value, they did not appear at all like on the internet site (they were 'black chrome': appearing black on the internet but chrome in most ordinary light). After a bit of toing and froing, Worldstores agreed to return and refund them. But on the day set aside for the collection no one appeared to pick them up, nor have they responded to my email requesting a collection the next day. So I am now having to chase them up. So far not a trust issue, but a hassle nonetheless.

25 February 2013

Reply from www.worldstores.co.uk

Hi,

Thank you for your feedback.

We are really sorry to read that the items were not as advertised, we are currently looking into this with our suppliers. I am also sorry to hear that you had problems with the returns process. We will be in touch shortly to get this all resolved.

Kind Regards

Prachi

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Hotson
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United Kingdom

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