Virginmedia

What Customer Service?

This company does not care about its customers at all - I wish Id listened to some of these reviews before joining with them, and now I am stuck in a contract where they seem to just charge whatever they feel like from month to month, I can pay almost double in a month than what I was first quoted and accepted but no one on the phones knows why, no one responds to email complaints and so I have finally resorted to writing a letter.
Useless customer service team, impenetrable complaints team and just all round worst company I have ever had the misfortune of doing business with