I've been using this company for around five years and have had excellent service for 99% of that time. The products are by and large, excellent, in both range and quality. The only fault I can find is that when ordering paper envelopes, they were often dog-eared. However, I've noticed that after raising this with the staff, all my orders have been wrapped far more carefully. If ever there has been a problem with an item, I have been sent a replacement immediately, and the staff have been very good about it. So, overall very good, but still with a little room for improvement.
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