Alfredo Baillet´s profile

Reviews (1)

Wix

BE CAREFULL

WIX TAKING MONEY OUT MY POCKET
I HAD A PROBLEM I PAST DAYS USING WIX AFTER 2 YEARS, SO THEY DECIDED NOT TO GIVE A FUCK ABOUT ME BEING A LOYAL COSTUMER, AND CHARGUED ME WHITOUT ME KNOWING OF COURSE THE AMMOUNT OF 180 DOLLARS, AND NO INVOICE OR NOTIFICATION, I WAS VERY UPSET AND THEY TAKEN LIKE 72 HOURS TO ANSWER ONE OF THE MOST ANOYING ANSWERS THAT A COSTUMER IN MY POSITION CAN HEAR, THAT THE SYSTEM TAKEN MY MONEY AUTOMATICALLY FUCKING SMART SYSTEM TAKEN MY MONEY AND NOT JUST THAT THEY HAVE ALSO TAKEN IN A WAY THAT IS NOT POSSIBLE TO REFUND, SO IN WHAT DAMN HEAD AND WORLD FITS THE IDEA, OF THAT WHEN I WAS WITH MY HEAD IN SOMEWHERE ELSE THEY HAVE TAKEN MONEY FORM ME, AND THATS MY FAULT?? WHAT A HEEL IS HAPPENING?? SERIOUSLY THERE IS NO LEGAL ACT ON THIS FELLAS? IS WIX.COM A SUPERV COMAPNY THAT DOWS NOT APPLY TO THE LAWS ON ANY COUNTRY?

I HAVE TAKEN LEGAL ACTION IN MY COUNTRY AND STILL WIX DOESNT ANSWER, PLEASE PLASE ANYONE HERE HAVE ANY IDEA OF HOW TO REACH SOMEONE AT WIX.COM WHO CARES? AND MORE IMPORTANT HOW TO BRING THI ISSUE TO A COMPETENT AUTHORITY??
HELP PLEASE :s

http://www.wix.com/support/forum/flash/other/other/help-please-140

http://es.wix.com/support/forum/html5/dominios-y-mi-cuenta/otros-temas/cobro-injustificado-de-wix-a-mi-cuenta

Follow the topic here, already one CSR janet was helping me and hen a sammy guy fucked up everything again, what is hapening?

I need further assistance.

Ben Kalsky found this review useful

23 February 2013

Reply from WIX

Hi Alfredo,

You should have received an email that your plan was almost up and that you would be charged again. You can also get a refund if it has been under 14 days since you have been charged.

If you need any more help you can call us, US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between, 6AM - 5PM PST) and we will be happy to assist you.

If you are calling from outside the US and need a direct number you may call 1-415-639-9034 during the same hours.

*Note: If you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as skype, allow you to call toll free numbers for free.

Sorry for the inconvenience.

Alfredo Baillet´s profile

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Alfredo Baillet
Reviewer
1982
Playa del Carmen, United States

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